Over the last decade, the number of services that can be outsourced has grown exponentially. Yet research suggests that 50 percent of outsourcing contracts signed during the last three years will fail to meet expectations. Gartner sourcing experts Linda Cohen, Denise Underwood and Allie Young argue [...]

As teachers today work in ever more challenging contexts groupwork remains a particularly effective pedagogical strategy. Based on years of research and teaching experience the new edition of this popular book features significant updates on the successful use of cooperative learning to build equita[...]